1. Introduction

Welcome to The Yak Group and our product, Yak Chat. This Privacy Policy is designed to help you understand how we collect, use, process, and share your personal information. It applies to all users of our services, including the Yak Chat application and our website.

• Company Name: The Yak Group
• Address: 718 5th street, Eureka, CA 95501
• Email: team@theyakgroup.com

2. Information We Collect

We collect information to provide and improve our services. The types of information we collect depend on how you interact with our services.

Information You Provide to Us Directly:

• Contact Information: Name, email address, phone number.
• Account Information: Username, password, and other profile details you provide.
• Chat Content: The messages, photos, videos, and other content you send and receive through Yak Chat.
• Communications: Information you provide when you contact us for customer support or general inquiries.

Information Collected Automatically (from your device and usage):

• Device Information: IP address, device type, operating system, unique device identifiers.
• Usage Data: How you use Yak Chat, such as features you access, time spent on the app, and interaction with other users.
• Log Data: Server logs, which may include details of your requests, IP address, and browser type.
• Location Information: If you grant permission, we may collect precise location data from your device.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to personalize your experience, analyze trends, and administer our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Operate our Services: To enable you to use Yak Chat, create and manage your account, and deliver messages.
• To Improve and Personalize Services: To understand user behavior, analyze trends, and develop new features for Yak Chat and other The Yak Group products.
• To Communicate with You: To send you updates, security alerts, and support messages, and to respond to your inquiries.
• For Marketing and Promotional Purposes: To send you marketing communications about our products and services that may be of interest to you. You will always have the option to opt out of these communications.
• To Ensure Security and Prevent Fraud: To protect our services and users from fraudulent or illegal activities.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements.

4. How We Share Your Information

We do not sell your personal information. We may share your information with the following third parties:

• Service Providers: We may share data with third-party vendors and service providers who help us with payment processing, data analysis, hosting, customer service, and marketing. These providers are obligated to protect your data and use it only for the purposes we specify.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you of any such transfer and changes to the privacy policy.
• Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law, court order, or government request, or if we believe in good faith that such action is necessary to protect our rights, your safety, or the safety of others.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The specific retention periods vary depending on the type of information and purpose of processing. For example, chat messages are retained [mention retention period, e.g., for 30 days] before being deleted from our servers.

6. Your Data Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): You can request that we delete your personal information.
• Right to Restriction of Processing: You can ask us to suspend the processing of your personal information.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object to Processing: You can object to the processing of your personal data, particularly for direct marketing purposes.
• Right to Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at team@theyakgroup.com. We will respond to your request in accordance with applicable laws.